RMS Server issue

Incident Report for Apex Networks Ltd

Resolved

All systems are now back online, please accept our apologies for the inconvenience

Posted Nov 14, 2020 - 02:24 GMT

Monitoring

ALL affected RMS systems are now back online, there will be some performance related issues for a short time but we are monitoring everything to make sure the impact of these is minimised.

Posted Nov 14, 2020 - 01:52 GMT

Identified

An issue has been identified with a virtual host which is being brought back online to restore services

Posted Nov 14, 2020 - 01:11 GMT

Update

We are continuing to investigate this issue.

Posted Nov 14, 2020 - 01:00 GMT

Investigating

We are currently investigating an issue effecting a small group of RMS servers which are not responding

Posted Nov 14, 2020 - 01:00 GMT

This incident affected: Apex RMS.