RMS server issue

Incident Report for Apex Networks Ltd

Resolved

All affected customer servers are now online & performing as expected. We will continue to investigate our internal systems to make sure updates are not affected in future. Please accept our apologies for any inconvenience.

Posted Jan 13, 2021 - 12:15 GMT

Monitoring

All systems are now running as expected, we will continue to monitor all systems to make sure there are no performance issues

Posted Jan 13, 2021 - 12:05 GMT

Identified

We have identified an internal issue with our update processes & we're now applying a fix to any affected systems

Posted Jan 13, 2021 - 11:45 GMT

Investigating

We are investigating an issue with multiple customers servers

Posted Jan 13, 2021 - 11:31 GMT

This incident affected: Apex RMS.